Its a great place to start your career, but expect to be taken advantage of by management and be underpaid. - Recruiter TP Employee Review

2.0
Apr 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and good opportunity for advancement for those who are driven to succeed. You will become very, very good at your duties regardless of your position within the company. The company actively mentors and trains its employees and does not tolerate laziness or apathetic attitudes. They promote heavily from within the company and seldom hire externally for upper level positions.

Cons

Not fairly compensated for position or amount of work demanded. There is a saying that you can not squeeze blood from a rock, but with Teleperformance, they found a way to do it. If they force you to squeeze a rock hard enough, your hands will bleed all over it. Hence, a bloody rock. The company pushes its employees to the breaking point without market equivalent pay for similar jobs. The company emphasizes to employees the opportunities for advancement as they promote heavily from within the company and seldom hire externally for upper level positions. What they don't mention is that nobody outside of the company is interested in applying for those positions because they pay being offered is usually 1/2 to 2/3 below market value for similar jobs.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

See reviews by: Helpful|Rating|Date|All