Portugal Unit - Operations Manager TP Employee Review

3.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

You get paid on time They are very consistent with contracts and if you work correctly for a small amount of money they won't let you go No worries about getting unemployed since they can easily maneuver you around if needed The perks such as insurance, activities, and housing (only if you are foreign) A decent platform for you to learn skills as you get along

Cons

Changed CEO, approach, and business model ancient hence the biggest con is the stagnant salary base and lack of recognition for the tremendous work one does. They expect us to work a lot and will provide you with even more work if you fulfill it still salaries won't increase for a lot of years There's an element of luck in which operation or department you work in to define if you will have decent management or if your life will be miserable something that shouldn't happen in this century. Expect to know the right people for you to be able to move up the career ladder otherwise will be stuck forever in oblivion.

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TP Response
3y
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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