DO NOT WORK FOR TELEPERFORMANCE!!!!! Go to Wipro instead!!! - Customer Service Representative (CSR) TP Employee Review

1.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

A steady income if you ican put up with their lack of management. It is very hard to speak with a human resources specialist. I had to take a leave of absence due to FMLA. The paperworkn on file with ADP says me leave ended 2/28/03. I was contacted before that date and told that I had missed work, Keep in mind that I had left messages with my HR Contact, I found out today they did not get those messages as that HR rep is no longer with the company.

Cons

They talk to you and yell at you like you arba I receive emails from my HR Specialist, but when I responded to those emails they were returned to me. Also when I was hired a week into training my computer broke down. The day my computer broke down a supervisor called me from my class and asked where I was. I explained the situration and explained that I was on the phone with tech support and provided proof. It took them two weeks to send new equipment and I was moved to another training class. I probably would not have received my equipment in time had I not reached out to my original recruiter whom contacted them. Also on the first day I had a pen and a piece of paper to write down the numbers of the trainers but they yelled at me and told me to type it in notes. The problem with this is when my computer broke down I had no way to contact anyone. The management is not bright and most of the supervisors have attitude problems. Today was the last straw when the new HR person called me and was very hostile on the phone so I quit as people seem to think they have some power over you. They do not. As long as you are right do not let anyone disrespect you over a job. Jobs come a dime a dozen. But if you choose to work for a company and you allow them to mistreat you then you are giving them consent to mistreat you.

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TP Response
3y
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Explore other reviews about TP

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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