Consumer Lending Aquisition - Call Center Agent TP Employee Review

2.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Involved in many charity events, Call flow was okay. They had a great mentor who was the best.

Cons

Trainer was very fast and didn't take time for questions. I was sat by a co-worker who was allowed to smoke marijuana at work which impaired my job function

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TP Response
7y
Thank you for your review. We commit to ensure that we provide our employees enough trainings, skills and experiences to be able to do their jobs effectively. We are sorry to learn about this and we would like to investigate this further. Kindly contact us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Thank you and have a good day!

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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