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      TTEC

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      TTEC reviews

      Warm Company Culture - Senior Graphics Designer TTEC Employee Review

      5.0
      Oct 9, 2016
      Senior graphics designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have the warmest culture across BPOs. While other companies offer bigger pay, ours offer the best training and camaraderie. In fact, some of the best practitioners in the industry was at one time an employee of TeleTech. While they have sought greener pastures, they still keep the same TeleTech people in their contacts and openly say they owe the company their success. A lot of former employees also come back after their stints with other companies after finding out to themselves that there is a lot more important things besides money, like peace of mind and warm friendships only found in TeleTech.

      Cons

      The common answer to this question is pay. Bigger companies just have a lot to give and TeleTech can't match them. But as I've mentioned above, those who sought this finds out later on that it is not the one and only thing.

      avatar
      TTEC Response
      9y
      Thank you for the wonderful words! This indeed is what we're hearing more and more of from our employees in Manila. We're really proud of our company culture and this is something that's for you and by you, because we wouldn't be able to achieve the family-like and professional environment we're experiencing now without you. Pay is something that we will always strive to increase as we continue to device more attractive salary incentives for everyone to enjoy. So stay tuned and continue to reach for amazing!

      Explore other reviews about TTEC

      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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