It's only fun when your new - CSA TaskUs Employee Review

2.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Diverse culture, jeans and t-shirts

Cons

No raises, horrible communication, no work life balance, favoritism

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TaskUs Response
6y
Thank you for taking the time to leave a review. It is disappointing to hear that you felt that there was a lack of communication, a lack of work-life balance, and favoritism. This is not how we want any of our employees to feel, and we appreciate that you have taken the time to express your concerns. We believe in promoting employees based on results rather than just tenure or experience and favoritism should never be tolerated. We are working on improving communication and facilitating better change management across the organization and your input helps us build a better employee experience across the organization. Please feel free to reach out to me directly if you have any specifics that I can help address at bryce@taskus.com.

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Jul 21, 2026
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CEO approval
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Pros

Great Team and Great Culture. Start-up DNA - Frontline first, Execution Excellence, Continuous Learning.

Cons

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4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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