Run Away! - Customer Service Tax-Air Employee Review

1.0
Jan 2, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay you. If you want to do very little work for very little pay, this is the place for you!

Cons

I have worked many places, and this place has the worst middle management I have ever bared witness. The pay is below standard, management is completely useless, many people working in the office with very little to do. It is a train-wreck of incompetence. People stay because they have no choice (been here too long to lose vacation) or because they are comfortable being barely useful, and no one will force any accountability. Drivers that have been here a long time are not happy, and force out any new drivers, even the good ones. They let good people go for a small wage difference, but pay for it 1,000 times over with cheap new employees, or none at all, and the new people are badlyl trained. Run!

Explore other reviews about Tax-Air

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management is a pleasure to work with

Cons

Work can get cold during winter

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime for office and dock. The office is understaffed and the turnover rate for dock employees is staggering. Plenty of hours for drivers but they do not pay time and a half.

Cons

Dishonesty and apathy from management. Minimal pay raises only if you beg or threaten to quit. Substandard equipment including office equipment as well as trucks, trailers and forklifts. Toxic work environment. Any positive reviews about their service is most likely from their highest priority customers. The negative reviews are more in line with their actual service.

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