Not so great - Customer Experience Representative Tax-Air Employee Review

1.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers in every department

Cons

Low pay, no flexibility in schedule. They allow the slackers to be lazy and not follow procedures but expect the world from the employees that have work ethic.

Explore other reviews about Tax-Air

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management is a pleasure to work with

Cons

Work can get cold during winter

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime for office and dock. The office is understaffed and the turnover rate for dock employees is staggering. Plenty of hours for drivers but they do not pay time and a half.

Cons

Dishonesty and apathy from management. Minimal pay raises only if you beg or threaten to quit. Substandard equipment including office equipment as well as trucks, trailers and forklifts. Toxic work environment. Any positive reviews about their service is most likely from their highest priority customers. The negative reviews are more in line with their actual service.

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