No Work/Life Balance. Unprofessional Management. - Direct Support Professional (DSP) The Arc Employee Review

1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime. The residents are wonderful.

Cons

The worst work/life balance I’ve ever seen from an employer. Management has been the most unprofessional I have ever encountered out of any organization or company I have ever worked for. Calling out, even with state sick time, management will berate you, guilt you, interrogate you, etc. (all illegal) Despite what they teach onboarding training, the organization will intentionally put you in dangerous situations where you are fully liable if things go wrong. There is 0 regard for the safety of staff and the residents. Staff in general is extremely unprofessional and there is hardly any vetting. There is no drug test, and they’ve kept on staff that have endangered the well being of residents. If you take on a lot of shifts you’re untouchable. Most houses are understaffed. The likelihood of getting stuck at work, being forced to work a longer shift with 0 notice is common. Some people get stuck working 24 hours +. The longest we ever had was a 32 hour shift.

Explore other reviews about The Arc

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cares about the community and the employees

Cons

Needs support on expanding benefits

3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

clients were really great to see

Cons

No way of ever moving up in your role

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