Food perks and benefits overshadowed by poor work-life balance - CSA - Customer Service Associate The Baldwin Group Employee Review

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Food brought in, good benefits at first then it all exploded

Cons

No work life balance, high turnover depending on department, AI creating weariness in the market, raises lower than I could’ve ever expected

Explore other reviews about The Baldwin Group

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Atmosphere, Great benefits, Great overall.

Cons

Nothing I can think of

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I was previously proud to say the company I worked for a company that took care of their employees and followed the Azimuth in all decision making, but it feels as if a switch has been flipped by senior management since beginning of Q1. The majority of colleagues care very much about their coworkers and clients.

Cons

Unfortunately the “Bean Counters” are now at the helm, and senior management seems to have strayed from following everything the Azimuth stands for. They are hurriedly rushing out half-baked changes by outsourcing work over seas with a full speed ahead, no matter if it works or not, mentality, while still expecting significant client retention and growth.

1
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