Going downhill - Technical Support Specialist The CBORD Group Employee Review

2.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and customers. Almost impossible to get fired. Ithaca is an awesome town although the cost of living is high.

Cons

Mediocre pay, especially for the Ithaca area. too many middle managers. Terrible training. They think they provide world class support but treat those associates like they are disposable. Did I mention the pay?

Explore other reviews about The CBORD Group

5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- great environment - helpful coworkers - flexible with schedules

Cons

- Code base was a bit messy - Not a ton of freedom when wanting too choose the project you are working on

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

COLA Increase in 2022 was nice

Cons

It's a learn as you go atmosphere and there's poor communication between support and engineering. Difficult to get complex issues solved

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