Does The Key Program pay their employees well?

According to anonymously submitted Glassdoor reviews, The Key Program employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at The Key Program. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Key Program?

57% of The Key Program employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Key Program 2.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Key Program?

Residential Caseworker (12) , Caseworker (7) , Case Worker (4) , Residential Counselor (4) , Residential Case Worker (3) , Service Coordinator (3) , Outreach and Tracking Caseworker (2)

What are the pros of working at The Key Program according to real employee reviews?

"Learn more for your field and great coworkers" ((in 3 reviews)); "Learned a lot at kob" ((in 3 reviews)); "Good trainings." ((in 3 reviews))

What are the cons of working at The Key Program according to real employee reviews?

"Horrible management, of you want your mental health to get messed up, you go and work there." ((in 10 reviews)); "Long hours and demands." ((in 6 reviews)); "Burn out Low pay Long hours" ((in 5 reviews)); "Lack of supervision and support by supervisors/ directors." ((in 3 reviews))

What are the top reviewed The Key Program locations?

Springfield , Providence , Methuen , Pittsfield , Fall River , Greenfield , Worcester , Phoenix , Portland , Waltham , Grafton

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The Key Program

The Key Program reviews

Do yourself a favor: don’t work here. - Anonymous employee The Key Program Employee Review

1.0

Apr 7, 2023

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pro about working here is that you will be overworked so much that you won’t have to worry about money in the 4-6 hours you aren’t at work each week.

Cons

You are literally canon fodder, just a body on ratio to maintain the illusion that Key is caring for the children put in their charge by the state. You will be worked to death, and met with utter indifference if you ask for the smallest amount of kindness and compassion from management.

Explore other reviews about The Key Program

5.0

Jan 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

excellent leadership and staff support

Cons

there was not any downside

4.0

Mar 17, 2026

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits A lot of extra money if you want overtime Supportive co-workers Good upward mobility if you work days

Cons

Difficult to get holidays off Essential work, so you're stuck if another shift is late Higher ups feel disconnected from the program itself Awful upward mobility if you work nights

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Jobs at The Key Program

Outreach Caseworker, Providence, RI

Youth Case Manager, Pittsfield, MA

Overnight Awake Shiftworker, Pittsfield, MA

Overnight Awake Shiftworker, Springfield, MA

Program Supervisor, Worcester, MA

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The Key Program

Do yourself a favor: don’t work here. - Anonymous employee The Key Program Employee Review

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