Product/design should stay FAR away - Anonymous employee The Knot Worldwide Employee Review

2.0
Mar 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with day to day on the IC level are some of the most amazing people you'll meet. Everyone below management and leadership wants to do the right thing; incredibly talented, kind, and taken advantage of.

Cons

I am only one of many who believe that TKWW was truly the worst experience in my career thus far. Please look up the other reviews from product and design. The company is very active on social media and on LinkedIn trying to promote their "positive people culture" and boasting about winning culture awards while their employees are being actively bullied by leaders across the company and HR can do nothing about it. I will admit I fell for it, too, and when I came on board, almost immediately there were red flags everywhere that were hidden throughout the (ridiculously long) interview process. If you are in product or design, I promise you- you don't want to work here. The atmosphere is one of constant anxiety, fear, and burn-out. There are a couple of ICs strewn about the product org who are most likely happy or fine, but it's only because they've been chosen as a favorite by executives or leadership. If you are not that favorite person- good luck. I want to preface that I'm not writing this from a scorned point of view or trying to make the company "pay" for the trauma and bullying I endured during my time there. I am simply trying to warn anyone incoming on the product and design side of things that things are not what they seem. I wish I saw a review like this when I was interviewing. Even in the last 6 months 4 people have been bullied out of the company (or had to go on leave because of the stress) for reasons that to this day are still not clear. It would make sense if there were some bad apples who were bringing things down or underperforming- but there's been no evidence of that anywhere. Product and especially design are micromanaged like you've never seen before. There is no room for creativity, innovation, or freedom. Not even the "favorites" get that. You will receive "feedback" almost every day on anything possible; you will receive feedback on things you never even realized someone could give feedback on. This is not a centralized cancer, it's widespread and starts at the executive level that trickles down. Partly, I feel bad for management as I'm sure they are just as pressured and terrified everyday as ICs. It's an incredibly unhealthy culture and way to live. The people who had gone to HR and other leaders about the favoritism, bullying, harassment, and hostility end up with a target on their back. Every time you try to do the right thing by the book, you still don't end up protected or in a good place. I do NOT blame HR for anything because I know in the end, they're powerless unless leadership and the executives want to take action- which they don't. I also want to make it clear this is not an experience that is held just by me, but by many at the company right now. Management and leadership has actively been trying to push out legacy employees (who are probably costing them a lot of money) and trying to bring in shinier, newer faces who cost less and are unaware of this toxicity of the company. They are putting high performing people on PIPs out of nowhere and lying about their employees in order to cover their own skin. It's truly insane how it's allowed or considered legal (honestly not sure it is). To put it simply, when I think about this place and what it's done to me and others- I can't imagine recommending someone take a product/design job here. I wouldn't wish it on my worst enemy. When every single person in your life- whether it's family, friends, your own co-workers, your therapist, etc, tell you almost every week "You need to get out of there", take it seriously. No job is worth the sacrifice of your mind and body.

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The Knot Worldwide Response
3y
Thank you for taking the time to leave this review. It’s evident that your experience at TKWW did not match up with our goals of promoting a unique, positive employee experience. We believe our company culture makes us an irresistible workplace, and we regret hearing that this wasn’t your experience. We value 360-degree feedback at TKWW, and we encourage employees to have open communication, including specifically with managers and People Business Partners. We want to assure you that we do not condone discrimination or harassment of any kind. Our culture is built on our core values, one of which is “We do the right thing”. This means that we always strive to provide a respectful, supportive, and empowering workplace for all employees. We are continuously working to improve our processes to ensure that every employee has the opportunity to contribute to their fullest potential here at TKWW. For example, most recently, TKWW leadership has held open conversations about how the nationwide concern regarding burnout can be addressed and how to ensure psychological safety among our teams, including the Product Design organization. We recognize that in striving for high performance, we must also hold space for employees to voice their ideas, thoughts, and concerns. We appreciate this honest feedback about your experience. We are committed to creating a positive and inclusive working environment for all employees, and we value your feedback in helping us achieve this goal.

Explore other reviews about The Knot Worldwide

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked for this company for a decade now, and I fall more in love with it every year. The company rewards hard work, innovation, and impact. I have been incredibly lucky to have fantastic leadership during my entire tenure—leaders who push me to be better, do better, and learn more. Open and honest communication is both encouraged and reciprocated. If you truly push yourself and do your best, you will thrive here and be compensated for it. I am really encouraged by our current leadership and the direction the company is heading. I truly feel as if we are on the forefront of all things wedding planning. At TKWW, employees, couples, and vendors are heard, and what is said is put into action. That is incredibly impressive to me, as I've not seen that play out at other companies. I have loved the opportunity to work here and find that it's a fantastic place to continually advance my career, skillset, and personal growth.

Cons

As with any tech company, things move fast. That can be a con for some people, but I find that it is a great motivator for impact. If you do not like a company that moves fast, you might not be interested in working here.

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The Knot Worldwide Response
1w
Thank you for taking the time to share your feedback here on Glassdoor. We appreciate the insight and view into your TKWW experience!
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been at The Knot Worldwide for a few years now and have seen a lot of evolution in the business. What stands out most recently is the momentum we’re building. The product updates for our vendors have been a big step in the right direction. It feels like we’re getting closer to delivering what both vendors and couples actually need, which makes it a much easier and more meaningful story to sell. It’s also just a great industry to be in. You’re working with people during one of the most important moments in their lives, which adds a different level of purpose to the day to day. Cross-functional collaboration is a real strength here. Sales, Product, Marketing, and Vendor Marketing, etc are working more closely than I’ve seen in the past, and it’s making a difference in how quickly we can move and improve. The sales team’s work ethic is through the roof. There’s a strong culture of accountability and ownership, and people show up every day ready to perform and support each other. Leadership has taken a noticeable step forward. Since Raina stepped in, there’s been a shift toward asking tougher questions and being more honest about what needs to change. That transparency and willingness to evolve has been important. There’s still a lot of runway ahead. With the right focus, the opportunity here is big.

Cons

Like any evolving company, there are still areas being worked through, but directionally it feels like we’re heading the right way

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The Knot Worldwide Response
2mo
Thank you for taking the time to share your experience here on Glassdoor. We appreciate your feedback and look forward to the continued opportunity and momentum ahead.
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