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The Zappos Family

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Toxic Workplace - Some Job Title The Zappos Family Employee Review

1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I cant name a single positive thing about this company anymore.

Cons

Leadership changes goals--Weekly constant layoffs Good employees are put on pivot (pip) to avoid paying out larger severance package. Shopbop took over and demeans original zappos employees, doesn't believe or trust them to do anything. Shopbop employees are under-performers, and sometimes lack the skills or background to complete the Zappos Management positions they have been awarded. Multiple og Zappos employees have had their job scope reduced and told their new job title is tbd.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

2
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