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The Zappos Family

Is this your company?

Stay Away and save your sanity!!! - Anonymous employee The Zappos Family Employee Review

1.0
Dec 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the Benefits are the only perks.

Cons

Leadership is non existent , HR will not support you ever, the most morally corrupt company i have ever worked for. People have affairs left and right, even the higher ups. They do not practice Holacracy, but didn't tell anyone. They are back to managers. The meetings are a joke, the Managers just tell you what is going to happen, but still make you go through the Holacracy process. They never stay with a plan for advancement, went a 1 1/2 years without one. New management are micro managers. Disrespectful and Very aggressive environment, not nice. You will not be given the proper tools to do your job. Lots of Amazon gridlock. Its who you know and not what you know. Partiers and DUI holders are praised and rewarded. Financially frivolous. No bonuses. Once a year raise...if you qualify. The list of Cons is endless. Don't believe the good reviews, They have not worked there long enough. Think long and hard if you want to work here. I only stayed for the money. I left because i know i deserve a more respectful, honest and professional environment to work in. Don't sell your soul to the devil in sheep's clothing.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

2
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