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The Zappos Family

Is this your company?

Dreadful, just dreadful - Anonymous employee The Zappos Family Employee Review

1.0
Dec 27, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really can't say a whole lot of good things about this company except the free insurance was nice

Cons

The low wages, which they try to justify with their "culture". Everything is about the culture fit. You can be terminated at any time and without warning if they decide you're not a culture fit. This is not a professional company. It's like high school all over again. They got young kids that don't know their head from a hole in the ground that are getting promoted over clearly more competent people because they like to play beer pong with the boss. They claim they value individuality but nothing could be further from the truth. You are not permitted to have a life apart from Zappos or you may be told you're not a culture fit.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

2
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