Good Product, Poor Processes and Leadership - Implementation Project Manager Topia Employee Review

-Current Topia is a makeup of multiple acquisitions and is too reliant on “legacy” systems and processes -Very high turnover -Because of the high turnover especially within the professional services/customer success teams, you are literally thrown into the fire with zero training and enablement in order to be successful . -Lack of cross-functional collaboration (its products way or the highway) -Poor professional services leadership -Clunky implementation process resulting in poor customer onboarding experience and lost customer trust in product.