4.0
May 17, 2026
Former employee
Toronto, ON
Recommend
CEO approval
Business Outlook
Pros
One of the biggest benefits of working at Torrid was the strong sense of connection with both the team and customers. The employee discount was also a major perk, especially in a space that made plus-size fashion feel stylish, empowering, and accessible.
Cons
One downside was the heavy reliance on large teams with low-availability associates instead of smaller, more consistent core teams. Stronger employee retention, more stable hours, better pay, and greater attention to front-line employee feedback would likely improve both morale and the overall customer experience.