Great place to work - Customer Service Representative Torrid Employee Review

4.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Staff feels like family. Manager is very accomplished and knowledgeable.

Cons

Schedule changes every week which is hard to make any appointments ahead of time, or make plans with family, friends, and/or Significant Other.

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Torrid Response
4y
We are very glad to hear your team feels like family! Thank you for the feedback!

Explore other reviews about Torrid

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great boss and atmosphere to work in.

Cons

The location is small and the team is small

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discount, loyal customers.

Cons

Too focused on profit margin to care about employees and customers. Clothing has gone out of style and is constantly trying to keep up with competitors like Maurices and Aerie. Several stores have closed in my area due to low sales.

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