Not terrible, but not enough pay - Sales Associate/Keyholder Torrid Employee Review

3.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Company listened to health advisors and required masks and distancing during the pandemic and offered flexible hours for students.

Cons

Not paid well and incentives (such as "treats" for doing well) not worth it. Upper management did not support associates in many instances of abusive customers.

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Torrid Response
4y
We appreciate your feedback and are glad to read that you enjoyed the flexible hours. Your feedback is helpful. Thank you!

Explore other reviews about Torrid

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great boss and atmosphere to work in.

Cons

The location is small and the team is small

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discount, loyal customers.

Cons

Too focused on profit margin to care about employees and customers. Clothing has gone out of style and is constantly trying to keep up with competitors like Maurices and Aerie. Several stores have closed in my area due to low sales.

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