Management does not care about the wellbeing or career development of their teams, there is zero transparency on increments, promotion cycles and even bonus payouts.
The company needs to update processes and training delivery. A lot of senior management level folks do not know how to talk to customers or internal resources and often times the PMs/production teams end up juggling all the balls. Tools are outdated.
There are people severely underpaid and some grossly overpaid. TransPerfect, listen to your employees and make it a safe work environment where they can report a manager’s misdemeanor and tactics if need be.