Okay Place to Work at - Team Lead Transcom WorldWide Employee Review

2.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

They prefer to promote from within As a Customer Service Rep level there is opportunity for growth and promotion if you perform well. They offer pay for performance bonuses to top performers.

Cons

They do not offer raises. There is not enough employee development at the supervisor or manager level. You are NOT set up for success when you get promoted to a leadership role. The training provided is NOT enough for an employee to be successful at their jobs. Therefore, when you fail at something (as is expected) you're told what your failure is and to go work on it but you're not provided any development or tools to correct the issue. You are expected to figure it out and get better and if you don't you will eventually get fired.

avatar
Transcom WorldWide Response
4y
Thank you for your review. Your feedback is helpful for us to make improvements in our employee relations and training. We appreciate it.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

See reviews by: Helpful|Rating|Date|All