Run from this company - Customer Service Representative Transcom WorldWide Employee Review

1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about this company

Cons

The worst company. They don’t take care of their employees. They conduct surveys to ‘take opinions into account,’ but it’s just a waste of time. The environment is extremely toxic. People go to the office just to be involved in other people’s business. It’s very unprofessional. You have to be a bootlicker in order to grow professionally, and there isn’t much room for growth anyway. The rotating schedules don’t allow for a good work-life balance because shifts are changed with very little notice. If you want to request vacation days, you need to ask months and months in advance, and even then, if they don’t want to approve them, they won’t. The ‘managers’ have no interest in listening to you, and when they are needed, they are never available. Customers ask to speak with a supervisor, but they refuse to take the calls, and then they complain that performance is bad. Honestly, a very bad company. They don’t care about either their customers or their employees.

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Transcom WorldWide Response
2mo
We're sorry to hear that your experience with us fell short of your expectations. Please know that we are always looking for ways to improve and provide a better experience for our employees. If you are willing to share more details, we encourage you to contact us via the contact form at www.transcom.com/contact-us so that we can better understand your specific concerns and work towards potential improvements.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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