Supportive co-workers, but long hours and instability - Customer Service Representative Transcom WorldWide Employee Review

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Salary is reasonable - Co-workers are very friendly and supportive - Opportunity to gain experience

Cons

- Long working hours - You may be moved to another team if your role is no longer needed - Limited job stability - In the office, you can’t even use your phone - On some teams, you have to inform everyone about what you’re doing, including toilet breaks

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Transcom WorldWide Response
1mo
Thank you for sharing your feedback. We appreciate hearing both positive experiences and areas where we can improve. We’re glad to hear that you found the team supportive and that the role provided valuable experience. We also understand that different workplace policies and project requirements may not suit everyone equally, especially in fast-paced customer service environments. Your feedback is valuable to us and helps us continue improving the employee experience across teams and projects.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

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