Good workplace for a beginner - Customer Service Representative Transcom WorldWide Employee Review

4.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The atmosphere was very friendly and nice. Between co-workers and bosses there were so significant hierarchy. Flexible schedules upon agreement. Good relocation package and help offered for settling to a new country. Training was very thorough and gave a good readiness to begin working. Servicing clients of some of the biggest brands.

Cons

Gear used for taking calls was somewhat dated. Not many possibilities to step up the career ladder within the company. Tight goals to reach with your call handling time in order to receive a bonus.

avatar
Transcom WorldWide Response
7y
Thank you for taking the time to share your Transcom experience with everyone! We are really happy that you enjoyed working at our company - we do agree that colleagues are definitely one of the best parts of our job. Your feedback does mean a lot to us - it helps us to always improve and create a better workplace for our employees.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

See reviews by: Helpful|Rating|Date|All