CSR agent - Anonymous employee Transcom WorldWide Employee Review

3.0
Jun 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They work with you in all areas of work and personal life within reason of course

Cons

Systems need upgrading and like most call centers out sourcing jobs to Philippines instead of keeping here

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

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