Great Culture, Training, and Job - Call Center Customer Service Representative (R Transcom WorldWide Employee Review

4.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great, Targeted Training, Patient Trainers, Upper Management Easily Assessible, Decent Pay

Cons

Team Leader Slow To Respond To Questions, Understaffed

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Transcom WorldWide Response
5y
We appreciate you taking the time to share your feedback. We are fortunate to be rapidly growing our operations in North America, and around the world. This has put us in an exciting position to offer more leadership and support roles, as well as entry-level CSR positions. Your feedback will help us identify improvement opportunities as we move forward, and we thank you again for sharing your perspective.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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