Disposable - Customer Service Representative Transcom WorldWide Employee Review

2.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote, paid training, good place to start if you have no where else to go

Cons

Lack of support during calls. There is no community knowledge base and your resource for the standard TS shows the same steps for all model - meaning, it says to go to a specific menu option but that option wasn't yet implemented in the current model and you have to figure it out yourself. When this problem was brought up to the team leads they said, "that's the way it is, just accept it and figure it out."

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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