Agent first company - Customer Service Representative (CSR) Transcom WorldWide Employee Review

5.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and takes good care of their employees.

Cons

Lower than average pay but covered by benefits.

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Transcom WorldWide Response
5y
Thank you for your review. We take your experience seriously and will use your feedback to make the employee experience better here at Transcom.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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