Well been with this company for quite a while and i should say that it pays good. - Customer Service Representative/TSR Transcom WorldWide Employee Review

2.0
Mar 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Good compensation, good workinh environment

Cons

CEO should visit the BACOLOD branch. It looks like a dungeon right now. I heard ATTRITION of BACOLOD BRANCH is VERY HIGH. If one of your branches is having trouble maintaining a good performance. I think, probably the head management needs to do something to bypass the decaying system. Agents are BURNT OUT. MENTALLY and EMOTIONALLY EXHAUSTED. I think its time to scrutinize, what's goin on inside.

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Transcom WorldWide Response
5y
Thank you for your review and appreciate your feedback. It helps us make better policy decisions and work/life balance for our employees in the future. We will look into the matter.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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