The best call center company - Customer Service Representative Transcom WorldWide Employee Review

4.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

This is by far the best call center company I've worked for. From management to facilities to healthcare, they provide everything their employees need. This is the only company that offers a childcare system. You can drop off your kid at their childcare facility, and a staff member will take care of them while you're working in the office. They also have a gym and an internet cafe for their employees and a lot more benefits you could ask for.

Cons

They cut big on the employees' salary. I guess the benefits compensate for the salary being cut off. They do have salary increase but it's very minimal and takes forever to give to their employees.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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