Toxic Team Leaders - IOS Technical Advisor Transcom WorldWide Employee Review

2.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Customers are mostly great, it's not often you get an abusive customer. systems are easy to learn Medical Leave is easy to access

Cons

Team Leaders are required to find 2 things wrong or to improve on in each call they listen to for QA, even if the call is perfect following the call flow. Team leaders don't care about your job, only theirs and often threaten write ups. They yell at everyone and don't want to take the time to help when needed.

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Transcom WorldWide Response
1y
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

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