Registered Nurse - Registered Nurse Trinity Health Employee Review

2.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked as a Registered Nurse at St. Joseph Mercy Hospital Ann Arbor, MI. It was a good starting position but there is almost no room for advancement unless you go back to school for an MSN or other advanced degree.

Cons

There is no room for salary negotiation and when I advanced my position from a general Med/Surg unit to the ICU, I took a pay cut for taking on more responsibility. The hospital is frequently on a hiring freeze and always short staffed so working at dangerously unsafe conditions for patients and my RN license. When I schedule a few days off, I am always receiving phone calls asking me to come in and work. Sometimes, they are crafty and will say, "Where are you?" implying that I am supposed to be at work and will even go so far as to say that I was on the schedule. So I will rush over thinking it was my mistake only to find out that I was not on the schedule and they would trick me and say, "Well, since you're here already...want to stay?" No support from management.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment and fun team barbecues.

Cons

Hybrid working in the office 3 days a week, but flexible when needed.

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The Call Center can be relatively low stress during the daytime on weekdays. Evening and weekends are a bit more demanding. For how busy it can be it can also be just as slow so there is often time for a cool down or relaxing for a few moments.

Cons

Poor job training. Many people only get a few days of training and are then put on the phones and expected to handle any type of call that comes in, and if a question is raised to another employee or who ever is taking point, the their first response is usually to look it up among the dozens of different documents available that you barely had time to look at during training while on a call.

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