upper management lives in a bubble of no accountability - Biomedical Equipment Technician Trinity Health Employee Review

1.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

On a site level there can be excellent company culture and management. Departments have their own personalities, if it fits, it's great.

Cons

Upper management makes site managers responsible for their lack of accountability, untrustworthiness, and overall micro managing. "Lean" initiatives spend too much in the wrong places and cut things we actually need. No one listens or cares but they make every effort to appear like they do. It's all surface level. Upper management's attempts to "be nice" are all bold face lying and blame shifting. Overall caring more about how THEY look than anything else. Blaming ground employees for their own inaction. They make a huge deal about customer reviews but then do nothing with them. No merits are given if you get excellent reviews, no PIP if you're given poor ones. No reason to work harder than you absolutely have to unless you really enjoy your staff.

Explore other reviews about Trinity Health

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment and fun team barbecues.

Cons

Hybrid working in the office 3 days a week, but flexible when needed.

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The Call Center can be relatively low stress during the daytime on weekdays. Evening and weekends are a bit more demanding. For how busy it can be it can also be just as slow so there is often time for a cool down or relaxing for a few moments.

Cons

Poor job training. Many people only get a few days of training and are then put on the phones and expected to handle any type of call that comes in, and if a question is raised to another employee or who ever is taking point, the their first response is usually to look it up among the dozens of different documents available that you barely had time to look at during training while on a call.

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