Trinity Healthcare New England... Awful!!! - Environmental Services Trinity Health Employee Review

1.0
Aug 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great employees to work with (Those who are left and haven't been replaced by outsourcing).. I wish I had more good to say, but poor pay, bad work environment, worthless benefits, no overtime, outsourced management, shrinking core workforce and an HR department that hires based on who you know makes it tough to find pros!

Cons

Horrible revolving door of incompetent overpaid Managers, Supervisors and Directors mostly brought in from 3rd party companies. Constant turn over of management. No one knows what they are doing or how to manage people. More and more work is being outsourced to outside companies to save money.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment and fun team barbecues.

Cons

Hybrid working in the office 3 days a week, but flexible when needed.

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The Call Center can be relatively low stress during the daytime on weekdays. Evening and weekends are a bit more demanding. For how busy it can be it can also be just as slow so there is often time for a cool down or relaxing for a few moments.

Cons

Poor job training. Many people only get a few days of training and are then put on the phones and expected to handle any type of call that comes in, and if a question is raised to another employee or who ever is taking point, the their first response is usually to look it up among the dozens of different documents available that you barely had time to look at during training while on a call.

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