frustrating procedures and an ancient program do not make happy employees and customers - Anonymous employee TruckPro Employee Review

2.0
Jan 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

vendor buying power better than before TruckPro bought us over a year ago. The expansion may be good if they can get a handle on it.

Cons

The ancient computer program creates more work than the other programs we've dealt with. Our company was bought by Truckpro. We Cannot be as productive as before. Customers have to wait in longer lines and wait on phone for help - half hour or more. People hang up waiting too long. Employees feel overwhelmed by the excessive procedures that take away time to actually sell parts to our customers. Pay scale is not encouraging those with experience and know how to stay. The trucking industry is short on experience.

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5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good hours, great leadership

Cons

The ability to keep parts coming in

3.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Fellow employees are great and help where they can. Lead will help assist on what to is be handled and by whom. Working under the main companies name is easy.

Cons

Management does not effectively listen to their employees, if you're currently working here and earn your degree do not expect a large raise per hour. If working with a DBA of TruckPro there is no clear information you're thrown into the position without prior training for that position. If you're skilled, expected to complete the DBA collections and touch up on TruckPro collection accounts as well. If you provide your 2 week notice 4 days before that is up don't be surprised if they fire you for not being able to go in the main office to teach someone how to use Great Plains accounting software even though senior collectors with more knowledge are available to teach the system.

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