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      TrueCar

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      Good Change & Transparent Leadership - Anonymous employee TrueCar Employee Review

      5.0
      Oct 14, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Embracing Change is part of working at TrueCar, and the recent changes, i.e. org. changes (positioning leaders to have more span of control and employees to have more support), communication changes (increased communication from our executive leadership team) have lead to a highly engaged employees. - Transparency is key at TrueCar. Our leadership team has continued to show up (with an optimistic attitude) during very rough, extended and ongoing periods of macroeconomic headwinds (chip shortages), the great employee resignation, and redefining how to create a sustainable business model. - Remote Work & Flexibility. We are treated with respect, and allowed to get work done, and also have a life outside of work.

      Cons

      - If you don't like adapting to change, or working fully remote, TrueCar probably won't be the best fit for you.

      avatar
      TrueCar Response
      3y
      Thanks for your review. Although the auto industry has faced a few challenges in recent years, our focus continues to be on building a modern marketplace. We are excited for the future and optimistic about the growth and direction of TrueCar. As a fully remote workforce, we hope you're also enjoying the many opportunities for connection both online and in person as part of our dynamic workplace.

      Explore other reviews about TrueCar

      5.0
      Mar 22, 2026
      Senior product writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My boss and team were amazing. Super talented and collaborative.

      Cons

      The company as a whole started floundering and its goals weren't clear anymore.

      avatar
      TrueCar Response
      2mo
      Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
      3.0
      Apr 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits & Remote Work

      Cons

      No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

      avatar
      TrueCar Response
      2w
      We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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