Variable Experience But Good For Most - Anonymous employee USA Mortgage Employee Review

3.0
Jan 4, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teammates/employees are great, and are absolute gems. Each branch seems to be a bit different, so you get a different flavor depending on where you are. If you're planning on staying here long term, the employee ownership piece could be very appealing to you. It seems like senior leadership does really care about people, in general.

Cons

No accountability for management at any level. Standards are not consistent and there are favorites. Very sales focused organization is great if you're in sales, and the company definitely is successful this way, but can cause a lot of stress for ops. There needs to be a lot more transparency from management, and a lot more accountability. Good performers have to hold up the bad ones since there is very little performance management.

Explore other reviews about USA Mortgage

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my time working here.

Cons

Downsized due to mortgage rates affecting demand.

3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be cool not many other positives

Cons

They use bait and switch tactics to get you in the door if your a good LO. Your supposed to get shares every year for being an owner they really hype that up and make it look good but you can’t find any information or balance once in. Systems and technology seem outdated. Rates are extremely high and training is terrible.

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