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USA Mortgage

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USA Mortgage reviews

Needs new management - Loan Processor USA Mortgage Employee Review

1.0
Aug 17, 2021
Loan processor
Recommend
CEO approval
Business Outlook

Pros

They are an employee owned company. That’s the best benefit they offer.

Cons

Unstable. The turnover rate is astonishing. I worked there, and they steadily move people from branch to branch, no stability. Training was 2 days and it was horrible. They are misleading when hiring and not transparent at all. I had a pipeline with 27 loans and they just laid me off in the middle of my shift, and the excuse was volume was low. My LO at that time had volume coming in so I know that was a lie.

Explore other reviews about USA Mortgage

5.0
Oct 8, 2025
Mortgage processor
Recommend
CEO approval
Business Outlook

Pros

I loved my time working here.

Cons

Downsized due to mortgage rates affecting demand.

3.0
Mar 18, 2026
Loan officer
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be cool not many other positives

Cons

They use bait and switch tactics to get you in the door if your a good LO. Your supposed to get shares every year for being an owner they really hype that up and make it look good but you can’t find any information or balance once in. Systems and technology seem outdated. Rates are extremely high and training is terrible.

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