Horrible to their Ops people, possible fraudulent behaviour - Operations USA Mortgage Employee Review

1.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Cant think of any Pros...

Cons

Unrealistic Expectations, blatent fraud on loan files, no protection for ops from sales, loyal only to sales, no desire to do the right thing. I dont think they ever deny a loan, just sell scratch & dent and your name is on it.

Explore other reviews about USA Mortgage

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my time working here.

Cons

Downsized due to mortgage rates affecting demand.

3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be cool not many other positives

Cons

They use bait and switch tactics to get you in the door if your a good LO. Your supposed to get shares every year for being an owner they really hype that up and make it look good but you can’t find any information or balance once in. Systems and technology seem outdated. Rates are extremely high and training is terrible.

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