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      USAA

      Engaged Employer

      USAA reviews

      Terrible Company - Anonymous employee USAA Employee Review

      1.0
      Feb 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good PTO and leave without pay. Excellent 401K match. Not much else. Typical private health insurance with lousy coverage.

      Cons

      Micromanagement, lower pay than average. Management seems to love firing people. Their were rumors they may get rid of all the bonuses in 2027. I'm sure the execs and the CEO will keep their bonuses and probably double them.

      Explore other reviews about USAA

      5.0
      Apr 7, 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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