Good benefits but challenging management structure - Senior Property Adjuster USAA Employee Review

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, eduction benefits, set schedule, PTO balance

Cons

Micromanaging, members of management all have different guidelines to follow making the claims process difficult. No a days available to actually take time off, you have a lot of PTO but all dates are always blocked off. You need to put in requested a year in advance

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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