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      USAA

      Engaged Employer

      USAA reviews

      Not for everyone... - Claims USAA Employee Review

      2.0
      May 2, 2026
      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Co-workers PTO Starbucks Cafeteria

      Cons

      The metrics are a over-the-top. Everything you do is tracked. Watch out for Aux 5 usage, anything beyond 7 minutes in one day will require you to take PTO. Guidelines change way too much and it became quite confusing.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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