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      Good training and benefits, but no work-life balance - Property Claims Adjuster USAA Employee Review

      3.0
      Jun 1, 2026
      Property claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good paid training Good benefits

      Cons

      In claims, overtime is required to just stay on top of your work load. They are understaffed for years and the burden falls on you to take care of your coworker's claims and you have to do your claims on your time off. I found I had no work life balance, it was all work.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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