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      USAA

      Engaged Employer

      USAA reviews

      Not what was promised - Anonymous employee USAA Employee Review

      3.0
      Dec 29, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Nice Christmas Bonus Beautiful Facility with nice cafeteria and Starbucks Company that really cares about its members and employees

      Cons

      Low pay High expectations of sales, even though they say that you are not judged on sales numbers Difficult to plan anything after work since you get calls up until time you are scheduled to get off Very strict scheduling - your lunch and breaks are all assigned to you and if you have to go to bathroom in between your "phone effectiveness" is lowered and you get coaching

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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