It was two-faced work environment in which I didn't feel comfortable. - Claims Adjuster USAA Employee Review

4.0
Mar 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Every-morning my unit had a meeting and the department took on all claims; we were able to help more clients.

Cons

Micro-management; being on The phones for 8 hours per day; and overall bad morale in the company.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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