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      USAA

      Engaged Employer

      USAA reviews

      Member Contact Employee Review - Senior Sales Specialist USAA Employee Review

      3.0
      Apr 10, 2012
      Senior sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits; paid education training; good corporate training/atmosphere

      Cons

      extremely difficult to navigate to corporate positions from member contact positions. opportunities seem to only exist for those with internships or outside applicants.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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