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      USAA

      Engaged Employer

      USAA reviews

      Overpaid Call Center Reps. - Anonymous employee USAA Employee Review

      3.0
      May 27, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, benefits and bonuses.

      Cons

      They pay you well if your willing to be on the phone 24/7 and you will have to sale as if your likelihood depended on it.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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