Good company, from the outside - Auto Claims Adjuster III USAA Employee Review

3.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits; 401k, health, bonuses Several Amenities such as gyms, cafes, etc Good amount of time off

Cons

A lot of work and stress for little pay Poor work life balance Inconsistency between managers Heavy Micromanagement High stress environment A lot of coworkers but no time to get to know them Seemed like once training was completed for one position it was very difficult to move out of that department

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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