Undervalued and overworked - Software Developer and Integrator II USAA Employee Review

2.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Everyone always mentions the benefits, but specifically there is a cash bonus. They have good talent. If you like working with offshore people there's alot of that. Able to work from home on occasion. Good intern program. 12 week paternal leave. Constant OT pay for Hourly employees. If you play nice and do what you're told and kiss up there's probably way more perks.

Cons

It is an unspoken mandatory rule you have to work 44 hours at the very minimum. Only when I'm sick do I ever only work 44, most of the time its more and I'm very tired. Because there is an annual cash bonus they underpay on average. a lot of meetings Finding a good manager is hard. For me, impossible because my bad manager is metaphorically strangling me to stay. I can't have open conversations with them. Despite my fantastic performance I am devalued based on my age and experience (which I'm up to 5-6 years in professional software development) Too many meetings As a "people company" you're required to have a relationship with someone before they'll do their job. Wouldn't be a problem if their entire infrastructure wasn't based on requests to other teams. Moving code takes forever. A lot of meetings Remote employees get forgotten. There is so much more. The culture feels more of a brainwashing as in all the stuff you get is sooo much better than other companies. Where some of that may be true, I feel like if it was good the company shouldn't have to tell you that every single day. Just an opinion. I care about their mission of providing services to the military and their families, that's not the culture I'm talking about. To me it seems borderline Stockholm syndrome.

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5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
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Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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